COMMON QUESTIONS Q: Do you grade packaged toys that have been opened? A: We will grade packaged toys that do not have a factory seal but we will not grade packaged toys that were sealed and have been opened or resealed. Q: I'm having trouble figuring out what Custom Level my item falls under. A: View our Custom Measurement guide. If you are still having trouble, contact us. Don't see your question answered? Read our FAQ's Contact Us Newsletter Sign-Up! Enter your email address: Search the Site: PLEASE CONTACT US FOR DOLL RECASING FEES.

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